We are always here for you. Ask our customer service specialists.


Only through regular maintenance, system care and update service can we ensure maximum system availability. In the event of a malfunction, our hotline service provides immediate assistance and, if necessary, immediately sends a team of specialists.

Every hotline message is immediately recorded in our fault database and can be viewed on-line at any time. Through a consistentl analysis of this data we can develop the necessary preventive measures specifically for you.

Our service

  • Hotline service 24 hours a day
  • Preventive system maintenance and update service
  • Individual maintenance concepts
  • Spare parts management
  • Remote maintenance for software and control
  • Disturbance data statistics and analysis

The advantages

  • Highest plant availability
  • On-line access to fault database
  • Optimised overall cost of ownership
  • Lifetime contact person